Post-sales

Once we’ve build your system in the datacentre an you’ve received your initial phone order, it’s easy to add additional services and phones onto your system an new phones are often delivered within 2-3 working days.  Once you add a new extension or service into your system it forms part of the 12 month term.

Inbound calls from certain international numbers are subject to charges. A list of the countries and cost per minute can be found here.

In March 2021 Ofcom changed the regulations for calls originating from abroad, to require UK providers to charge no more than the equivalent rates charged by their international counterparties where those are higher than the UK regulated. If you would like to read more about this please visit Ofcom.